Privacy Policy for Mobile Recharge AE

Last Updated: May 15, 2023

1. Introduction

At Mobile Recharge AE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Contact information (name, email address, phone number)
• Account credentials (username, password)
• Billing information (credit card details, billing address)
• Mobile phone numbers for recharge services
• Transaction history and preferences

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on site)
• Location information (based on IP address or GPS with your consent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing transactions and providing our mobile recharge services
• Creating and managing your account
• Communicating with you about your transactions, account, and our services
• Sending promotional offers, marketing communications, and updates (with your consent)
• Improving our website and services
• Analyzing usage patterns and trends
• Detecting and preventing fraudulent activities
• Complying with legal obligations

4. Disclosure of Your Information

We may share your personal information with:

• Mobile operators and service providers necessary to complete your recharge transactions
• Payment processors to facilitate transactions
• Third-party service providers who perform services on our behalf (such as hosting, data analysis, customer service)
• Legal authorities when required by law or to protect our rights or the safety of others
• Business partners for joint marketing efforts (with your consent)
• Potential buyers in case of a merger, acquisition, or sale of assets (with appropriate confidentiality agreements)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of sensitive data
• Secure socket layer (SSL) technology
• Regular security assessments
• Access controls and authentication procedures
• Regular data backups

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to keep your data, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Legal requirements

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access your personal information
• Right to correct inaccurate or incomplete information
• Right to delete your personal information
• Right to restrict processing of your data
• Right to data portability
• Right to object to processing of your data
• Right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in Section 12.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. Cookies are small data files stored on your device that help us improve our website and your experience. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child, we will delete that information as quickly as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such modifications constitutes your acknowledgment of the modified policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Mobile Recharge AE
Dubai Internet City, Building 12
Sheikh Zayed Road, Dubai, UAE
Email: [email protected]
Phone: +971 50 123 4567